rtic customer service email
I have a Softpak 20 I bought in 2017 directly from RTIC. The RTIC 52 can do double duty as a bench non-slip step stool tabletop and extra cutting board while keeping ice perishables and vital supplies cold.
Sunrise Rtic 20oz Tumbler Teal This Farm Wife
RTIC product are nearly half as much compared to competitors but equal quality.
. I was very disappointed in the. Customer service is a huge deal when youre offering such a high-quality product too. The RTIC cooler can also be used as a bench non-slip step stool tabletop and extra cutting board while keeping ice perishables and vital supplies cold.
I am supposed to package the cooler in the original box and ship it back to them at my expense and then when more coolers are available theyll ship one back to me and they say that may be a month or longer. What do you think. This order does not match in our system please reach out to them.
RTIC great quality for a fair price. I have been personally using the RTIC 20 and RTIC 45 Coolers for the last couple of months to give you an honest review of how I think RTIC Coolers stand up against some of the other big names in the cooler market. For common questions RTIC Coolers provides an automatic reply function.
53 reviews of RTIC I make a trip to the RTIC Retail Store every time Im in the area for doctors appointments. Monday to Thursday 0800. The 30oz gaskets are 599 for 5 according to customer service i must buy the lids at 450 each and even better they are discontinuing the 40oz so.
Rtic coolers customer service Re. The foam handle is too soft to handle the heavy load and it just tore on one side. Kayla RTIC Coolers Sep 13 456 PM CDT The order details will reflect the seller you purchased from.
Manufacturer fully warrants against defects in materials and workmanship for the life of the case by the original owner. Rtic Cooler Review Overview. The glue that holds the seems on the lid together is letting loose and I was wondering if anyone had any experience with RTIC customer service.
We have used this cooler very little since purchasing it. The lids are universal durable and hold a great seal. Corporate Inquiries 1 855 549-2148.
I send Rtic an email and they hit me back. The warranty does not cover the foam or any contents of the case. Customer Service Support RTIC Outdoors Email.
The general customer service page provides a message or the Contact Us button. If the cooler is full of drinks and food its heavy. I do not recommend this product.
Customer service is very responsive but not helpful. RTICs customer service is flagged as the worst in terms of customer service. Free Shipping over 29 Hassle-Free Returns.
Up to 4 cash back RTIC Outdoors offers premium Coolers and Insulated Drinkware at a fraction of the price of the competition. Today I actually started my Christmas shopping picking up items I can give to guys in my family this Christmas. 31 015 26 26 926 during opening hours.
I have 8 tumblers 2-20oz then 4-30oz and 2-40oz on my 40oz the gaskets broke okay not a problem there 15 years old WAS I WRONG RTICdoes NOTsell replacement gaskets for the 40oz. Subscribe to get notified by email when is back in stock. All Ultra-Light Series Coolers come with a removable divider and upper basket at no extra cost.
The case is guaranteed to be water resistant up to 3 feet under water for 30 minutes. I drop in to see what new merchandise is available for purchase. They dont answer when you call them many times and they have actually banned users that get blocked from their social media page.
Stay in the know. Not to worry a quick email and picture to RTIC customer service and a whole new handle was sent to me. I emailed customer service to ask if they sell a better lid or could recommend me one perhaps from other brand.
Up to 145 can capacity 145 qt. Current website says 1 yr warranty for these coolers but it hasnt seen much use at all so a little disappointing. You can use this button to send a message directly to RTIC Coolers.
5 star review is more about the service - got the cooler for my dad he opened it on Fathers Day and there was a large dent in the lid. 20510 Hempstead Hwy Suite 100. RTIC Coolers are well-designed durable coolers with T style latches to keep the cooler closed.
Also picked up a gift for my friend whose birthday is next week. All retain heat and cold as good as competitors. You can also reach us by phone.
Email this Business 855 527-6993. Company offered to refund or replace I selected replace and they said theyd ship the new one when they got the damaged one back. I received the following email as a response.
Customer Service Contact Info. RTIC Hard Side Case Limited Lifetime Warranty. Find helpful customer reviews and review ratings for RTIC Soft Cooler 20 Insulated Bag Coral.
Havent used the cooler yet but looks fantastic and high quality. You can contact RTIC Coolers through RTIC Coolers s customer service contact page or social media page. I wasnt expecting a whole new handle just some foam.
Please send an email to sales support. Yeti has top of the line customer. Nope I got a whole new handle.
Stay in the know about upcoming promotions new product releases in-store events and more. Stay in the know about upcoming promotions new product releases in-store events and. I own 3 different cups the 30oz tumbler 16oz cup and the coffee mug.
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